16 December 2016

Insurance: Southern Response Claims v. Southern Response

Over 2500 AMI policy holders with unresolved insurance claims following  Christchurch’s earthquakes have until April 2017 to join a class action seeking damages for delays claiming $15,000 per policy holder for each year of unacceptable delay in finalising claims and an extra $25,000 each general damages.
AMI’s Christchurch earthquake liabilities were taken over by Southern Response Earthquake Services set up as a taxpayer-funded bailout when AMI was brought to its knees by an over-concentration of earthquake risk in the Canterbury region.  Southern Response inherited 7600 earthquake insurance claims and half a million dollars from government.  Southern Response has yet to sign off on one-third of the claims it took over.  A vocal group of dissatisfied AMI policy holders allege Southern Response is dragging the chain: delaying repairs by having Arrow International alone manage repairs; skimping on repair costs and not honouring policy terms when negotiating cash payouts for policy holders intending to self-manage repairs.  Rather than argue individually with Southern Response they obtained High Court approval, despite Southern Response’s objections, for a representative action consolidating their common grievances into one court action.
This class action is being funded by private litigation funder, Litigation Lending Services.  It says it will charge 10-15 per cent of damages recovered; a lesser commission than its usual 20-30 per cent fee.
Litigation Lending says Southern Response is drawing out the claims process because it is not in the business of writing new insurance cover.  It has no reputation to protect as there will be no ongoing business relationship.  The strategy is to minimise costs at the expense of AMI policyholders’ rights, it says.
Southern Response Claims Group v. Southern Response – High Court (16.12.16)

17.012