09 March 2016

Insurance: Air NZ v. Disputes Tribunal

Travel insurers can limit the amount recoverable for any loss; so too can airlines.  Airlines in 119 countries have their liability for lost luggage limited by a formula based on the International Monetary Fund’s special drawing rights, currently fixed at just over $2000 for any Air NZ lost luggage claim.
Air New Zealand took a test case to the High Court after an un-named traveller was awarded $15,000 damages in the Disputes Tribunal for replacement clothes purchased after a bag went missing on the Los Angeles-London leg of an Air NZ flight.  She said an Air NZ representative in London told her she could replace the lost clothing and would be reimbursed on a “like-for-like” basis.  The lost luggage did turn up, nine days late.
Air New Zealand challenged the Tribunal ruling.  It said contracts of carriage by air limit damages payable.  The 1999 Montreal Convention limits airlines’ liability for lost luggage to 1131 Special Drawing Rights.  An SDR is not a unit of currency.  It is a unit of account used by the International Monetary Fund based on the value of a prescribed mix of national currencies.  The Convention forms part of Air NZ ticketing contracts.
Justice Nation ruled the Tribunal was wrong to ignore the Montreal limit for baggage losses by awarding damages in excess of 1131 SDRs, being $2100.  The un-named traveller also had private travel insurance.  This insurer paid $1900.
Air NZ v. Disputes Tribunal – High Court (9.03.16)

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